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10 Step Onboarding Process
Our onboarding process is simple and seamless. We start with a discovery call, assess your property, gather key details, and set up everything from listings to cleaning and guest messaging—so you can start earning stress-free with HostBuddy.
1
Discovery Call
On our discovery and onboarding call, we’ll learn about your property, goals, and challenges. We'll walk you through our co-hosting services, answer your questions, and outline the next steps to get your short-term rental up and running smoothly.
2
Property Assessment
We conduct a detailed property assessment—virtually or in person—to evaluate condition, amenities, staging, and local appeal. This helps us optimize your listing, pricing, and guest experience for maximum bookings and 5-star reviews.
3
Sign Co-Hosting Agreement
Before we begin, we’ll sign a co-hosting agreement outlining services, responsibilities, fees, and policies—ensuring clear expectations and a smooth partnership.
4
Gathering of Essential Property Information
We collect all key property info—smart lock codes, Wi-Fi, parking, check-in/out times, house rules, permits, and more—to ensure smooth operations and a seamless guest experience from day one.
5
Listing Optimization & Set Up
We optimize or create your listing from scratch with professional photos, keyword-rich descriptions, dynamic pricing, and platform setup to attract more guests and maximize bookings—ensuring your property stands out from the competition.
6
Cleaning & Maintenance Set Up
HostBuddy handles all cleaning and maintenance setup for you—scheduling trusted cleaners, creating turnover checklists, coordinating repairs, and ensuring your property stays guest-ready, so you never have to worry about the details.
7
Guest Messaging & Automation
We set up automated guest messaging for every step—from booking to checkout. This includes check-in instructions, reminders, review requests, and more, ensuring fast, friendly communication while saving you time and enhancing the guest experience.
8
Payment & Reporting Set Up
HostBuddy ensures hosts are paid directly from booking platforms while we handle monthly reporting. We provide clear, detailed income summaries and performance updates, so you always know how your property is doing—no guesswork, just results.
9
Go Live & Monitor
Once your property is live, we continuously monitor its performance, optimize pricing, manage guest interactions, and ensure the property stays in top shape. We handle what is agreed upon so you can relax while your rental thrives and earns.
10
Ongoing Support & Relationship Building
Once onboard, we provide ongoing support through monthly performance updates, seasonal strategy sessions, and regular feedback requests. We stay proactive with local regulation changes and continuously optimize your property’s success, ensuring a long-term, successful partnership.
“HostBuddy completely changed the game for me. I was overwhelmed managing my Airbnb on my own, but now I don’t have to think about a thing — bookings are up, guests are happier, and I’m earning more than ever.”
Sarah T.